We organised tour of Hanoi at late notice and had excellent service from the start. Quick response, excellent price,and flexible to make sure we got the most from our day. Thank you so much to our guide, Mr Lam and driver Mr Do. Very professional and knowledgeable but also do much fun. Lovely clean, new van to travel in. Included superb lunch at Ngon Villa Restaurant, water puppet show, cyclo ride and so many beautiful highlights of Hanoi. So happy we booked a tour in HCMC to the Mekong Delta. We had an amazing guide Thuy. So bubbly and informative. We had a wonderful day travelling in very nice van to the waiting motor boat. Travelled to coconut and brick factories. Coconut sweet factory, mat weaving factory and treated to a lovely lunch after our tuk tuk ride thru the village and then a Sampan ride back to our boat. So much fun. Highly recomend this company.

A half day tour with a travel guide is enough to discover the main parts of city. We paid less than 100 USD for a half day city tour and it worths

This is our second trip with Custom Vietnam Tours. Our first trip was in Hanoi. We were so lucky to meet and befriend Smiley. He made our trip! Everything was planned perfectly. He made us laugh and was an excellent host. So when we were returning to Vietnam, we reached out to him. This time we were visiting Ho Chi Minn City. Smiley arranged amazing trips for us. Our guide was Thuy. She is everything and more. Fun, professional, intelligent and she was very organized. I know she's probably done these tours a dozen times, but she's so enthusiastic and engaged with you. They even arranged our flights from Vietnam to Cambodia when plans when awry. They were so professional. They are the best!

We couldn't be happier with our customised 16 day tour of Vietnam and Cambodia. Prior to the trip Minh was quick to respond to our emails and calls and ensured Any communication was easy. She understood our interests and requests and We loved her itinerary which, with a little tweaking, met all our specific requirements. During the trip Everything exceeded our expectations and we continued to be amazed and surprised daily. Amazing Lunches were included and as requested they focused on traditional local cuisine. Our tour guides in each region (3 ) anticipated all our needs and made sure we had good experiences. For Two middle age traveling ladies this was one of our most comfortable and successful tours. I wouldn't hesitate to recommend this company and our Agent Minh and will definitely be booking our next trip around northern Vietnam with them. Thank you for a great cultural experience.

What a great tour from Custom Vietnam Travel Day Tours. Firstly, we had just arrived in Hanoi and contacted a number of companies (it was after 6pm). We were after a tour for the following day. ONLY Custom Vietnam Travel Day Tours replied and almost immediately. They provided many options and confirmed over the Internet. The next day our mini van (new) with driver and guide arrived at our hotel early. We all discussed the type of attractions to see and our guide, Mr. Lam made excellent suggestions. His knowledge of every place we went was outstanding. During the morning we also had a severe thunderstorm for 2 hours but our guide changed our programme to suit and we never missed a thing. We all were taken for a simply fantastic lunch (all you could eat) which we did not think was included! Sensational! We also visited the HCM Mausoleum, house on stilts, awesome gardens and lake, a number of great temples, markets, the Hanoi Hilton Gaol and a water puppet theatre show. Then, he arranged a cyclo tour around old town Hanoi, in mad traffic! Fantastic highlight to finish. We cannot thank and praise Mr. Lam and driver Mr. Do enough. It was so much better than we had hoped and without them we would really have seen very little of Hanoi not to mention the wonderful history. All of us in our tour highly recommend Custom Vietnam Travel Day Tours. So professional, on time and knowledgeable, brilliant, thank you all. We are so impressed we have now booked a tour of the Mekong Delta in a few days time!

We have just returned from a 3 week private tour of Vietnam and I can't praise highly enough the work of Custom Vietnam Travel , Susan Nguyen arranged our trip and was incredibly patient with the numerous pre-trip changes I requested. The guides we had in Saigon/Hoi An/Hue and Hanoi (Mai,Bien & Lam - sorry for spelling) were excellent . All the hotels we stayed at were well up to the standard we requested. Little touches like providing a mobile so we could contact them at any time was much appreciated. I must admit I was a bit worried having our holiday arranged by an overseas company based solely on Trip Advisor recommendations but in all honesty I can say I am happy to recommend them (and have done so to friends and family already) When we get the chance to go back to Vietnam (which I certainly will) we will be letting CVT make the arrangements

I did my search in the beginning of the year for my summer vacation in August .The trip was planned to be for Vietnam for me and my family which consist of my wife and my four kids ages 3, 5,8 and 10. I found excellent reviews about custom Vietnam travel through trip advisor so I wrote to the company to get more information about what they can offer for visiting Vietnam. I had fast reply from Susan Nguyen a travel consultant of costom Vietnam travel which she start giving me options for where to go in clear itinerary and after many emails she did a private tailor made itinerary for me after giving her my needs and what my kids favorite places .Susan did a great work and the company was real professional in everything. Starting from taken us from Hanoi airport by the guide Peter and the way he tried to make our trip comfortable. In general all guides that the company presented to us in each place was professional in term of their work .Peter in hanoi ,Viet in Hoi An and Bou in Nha trang and finally the mother like caring in Ho chi minh city Miss Hoa .Moreover I inform the company that the meals that will give throughout the trip should be served from Halal restaurant ,the company did a great work by taken us to halal certified serving restaurant and the food that was served was above my expectation .just to know that my itinerary includes Hanoi and then to ha long bay using private Cat Ba imperial boat in which my kids enjoyed the trip so much and we went to kayaking which was first time experience ,than we headed to hoi an ancient town by flight to Danang. Then we went again by flight to Nha trang where the beach was great and really for relaxing and finally to ho chi minh city and can tho . Regard accommodation Susan initially offered some hotels which was above my budget so I did my search through booking.com and found some hotels rate that I can take specially I need two rooms in each hotel or Family suite and I discussed regard the hotels which I found with Susan and she recommend the ones that she found is good in term of location and comfort for my family. I had to upgrade to high level hotels in some places and the company was welcome for my changes and they did the modification very fast, as I remember I took Novotel in Nha trang specially its beach area and was great choice I did .If I get the chance again to go to Vietnam of course the custom Vietnam travel will be the choice company for managing my trip

We visited Hanoi in August. From the initial contact with the company we knew we would be well taken care of. Lilian, Hoang and Mr Hai ensured that there was something planned for our five days in the country, and even tailors the tour to what your specific needs our. For example, we wanted an afternoon dedicated to trying out Vietnamese cuisine and they complied. My parents and I are very grateful to the respect and courtesy shown by the company and would recommend them without hesitancy.

From our initial research about Vietnam they generously offered us every useful information. We finally chose them for executing our customised tour in Northern and central Vietnam and we didn't regret it even if sometimes we didn't enjoy the local restaurants. Suzan Bien and Tunk thank you from the bottom of our heart. You were marvellous! This travel agency can surely be your one and only partner in Vietnam for planning your best holidays. Trust them.

We decided late one day that we really wanted to see something outside Hanoi. Custom Vietnam organised things incredibly quickly and painlessly. The guide and driver were at the hotel early, the guide (Phuoc/John) spoke really good English with a very clear pronunciation, and the driver drove calmly and respectfully- he was quite unflappable! We felt in good hands :) We had a walk / sampan / bike tour including countryside, a temple in a cave, and village life with a great deal of context and cultural and religious explanation from Phuoc. Lunch was outstanding. We were really pleased with our day. Do let them know your level of fitness - we would happily have bicycled further and faster. We also really enjoyed that we were allowed to experience every part of the tour with a sense of discovery and surprise- felt far more fun and memorable. Recommended!