Vietnam & Laos Tours

I cannot say enough positives about Custom Asia Travel! We visited Vietnam in December/January 2023 and had an amazing trip with our 3 teens. The itinerary exceeded our expectations! We travelled to Hanoi, Ninh Binh, Ha Long Bay, Hoi An, and Nha Trang. We had no issues with any of our transportation around the country - our drivers and guides were always there on time (early, actually), friendly and helpful. The accommodations were excellent and our guides were fantastic (Tanh, Tanh, and Viet - they were awesome!). Every place we stayed put our rooms right next to each other, often adjoining, and the kids’ room always had two twin beds and a cot, while my husband and I had a king bed. This was perfect as our teenagers did not want to share beds, lol! The activities were super fun and appealed to all of us. So many highlights - the kids loved the rice farm tour (riding the water Buffalo elicited the biggest smile we’ve ever seen from our 16 year old!), seeing the caves in Ninh Binh, the cooking class in Hoi An, and Ha Long Bay. I really appreciated that some of our itinerary was focused on less crowded activities - a couple of the temples we saw were practically empty, allowing us to enjoy and experience these beautiful sites on our own. We did a couple of bike rides which were also highlights, such a great way to explore and see the area! Minh was available and responsive while planning the trip and while we were there. I agree with others reviews about whether she ever sleeps! She was able to coordinate our luggage getting dropped off as it did not arrive with us, and contacted one of the hotels about a ring that had been left, and arranged for us to pick it up. She was warm, friendly, knowledgeable, and so helpful. We truly had a relaxing and stress free trip because of the excellent customer service from Minh and our guides. With only having 12 days to visit we were so grateful to be able to enjoy the travel and know that Minh and her team were there if and when needed. I highly recommend using this company, you will not regret it! Now I am dreaming of how quickly we can make it back!! Thank you thank you to Minh and the team, our trip was unforgettable!