My travel buddy did all the great research to find Custom Vietnam Travel Company. Our incredible agent in Hanoi, Susan Nguyen, completely tailor- made our entire 24 day trip to our very special wishes. We wanted to interact with local people as much as possible and avoid standard sites such as museums and temples. She created a unique itinerary for us and made adjustments to it as we worked with her through ongoing e-mail communication. She also provided invaluable help in obtaining appropriate documents required for our Vietnam and Cambodia visas. Our itinerary included a number of sites in Hanoi; Sapa, Ba Be Lake, Ca Bang, Bac Son Valley, Ha Long Bay (2 day cruise),Hoi An, Hue, Ho Chi Minh (Saigon) and Can Tho in Vietnam and Siep Reap to visit Angkor Wat in Cambodia. The hotels Susan chose, the restaurants, the homestays, the boat trips, the fabulous guides.....they were all outstanding!!! We never had to worry about anything: she did all of that for us ahead of time!!! I also appreciated the phone that she lent to us to contact her in case of an emergency. If we did not have many other items still on our "bucket list" we would return to Vietnam and use Custom Vietnam Travel again immediately! MLG

My company needs to book tours for our business partners sometimes. After many researches, Custom Vietnam Travel was chosen and is always my top favorite operator. They helped us to custom-make the tours based on our partners’ interests and requirements. Their responses are very prompt and straight to our questions. All of our partners enjoyed their trips with Custom Vietnam Travel very much so far and said that they got great impression on Vietnam and really travel their styles. We feel quite confident when we refer CVT team to our friends. Thank you very much for the awesome co-operation!

If you are seeking a custom tour of Vietnam look no further. Very friendly, amenable and always willing to customise to your personal desires. Hung, my tour, guide had excellent English and in depth knowledge on a variety of places and subjects, plus is an excellent motorbike rider in the middle of Hanoi's old quarter - never felt unsafe at any point. Hung also came to the rescue when I wasn't feeling so well, good on you Hung. Well and truly standout service above the rest and heartily recommend to everyone. I could not have done and seen Vietnam as I wanted to without their help. Now that I know they also operate into Laos and around I'm starting to think about my next trip with them. Well done, and I greatly appreciate the openness, honesty and integrity of the guides. It makes an immediate impression of trust and concern for your well-being.

I have used Custom Vietnam Travel and have recommended them to two different friends. All of us have been extremely satisfied. They are professional, adaptable, fun, and very well connected. Fiona and Smiley go above and beyond for their guests.

Hoang is the best tour Guide we ever meet ! Speak clear English and he answers all questions that we give, will recommend to all our friends.

We were looking for a customized travel to Vietnam that would have the advantages of an organized tour but without the crowd. So we found CVT on Internet and took a chance. They designed our three week stay exactly to our specs including days with a guide and chauffeur and free days. Everything was perfectly organized and every time the guide was there on time with the chauffeur. We have had 5 different guides that knew well their region and all very nice and attentive to our needs. On top of that, Susan that was the person that organized the itenarary acted during the trip as a real traffic controller, making sure along the way that everything was to our satisfaction. At one time we decided to make last minute changes, Susan was extremely quick to respond and made all the changes with a smile. Highly recommended.

The agency is perfect! It could not be better...fiona is really the BEST tour manager i ever meet....she is so professionell and cares about you so much. The agency gives their really BEST to make it unforgetable! The guide speaks reaaaaally good english and is soooo friendly! Thank you a lot !!!!

If you want a guide in Viet Nam, there is no better guide than Smiley. He answers every question with his vast knowledge and experience.

we contacted susan nguyen at custom vietnam travel.for our vietnam & cambodia tour.we sent her all the info & her response were instant & very well advised .susan nguyen listened to what we wanted to do ,suggested a couple off additions but never tried to push us. she is very courteous and very well informed. looking forward towards the trip & will write another review after the trip on there services. thank you susan hussein

Wonderful trip with driver & quide for 3 weeks+ They were very helpful & caring .! Organized ! Also were able to make some changes if we wanted! Weather a bit warm at that time. Would recommend very strongly this travel company!