We did a four night five day Sapa tour, 2 nights in Sapa, 1 in Ninh Binh and 1 in Buc Ninh. We had 2 home stays and 2 hotels stays. The trip was great, well organised our guide and driver were unreal, nothing was a problem, all the organised trips were great and very relaxed. Lots of walks, time on your own and plenty of meals included (and they were amazing). I arranged it via email before we left, Julie at the office was great and met us the night before to confirm everything. Would highly recommend this company for any future tours.

it was fantastic! everything was so well settled. well organized, good drivers and the guides were great. Thet told us al lot of Vietnam. We went to places that we could not find by ourselves. So we got a nice picture of Vietnam. Especially we would mention Julie Bui. She did everything to help us both during preperation and during the trip and she was very nice to us. Thank you for that!!

I went to Vietnam for two weeks as a solo traveler. Rosie from Custom Vietnam prepared a detailed customized itinerary recommendation for me and it was perfect. I told Rosie my budget and what I like in terms of activities and she took care of everything. The guides and drivers throughout my trip were also super. I was very happy with my experience with Custom Vietnam. Best, Dima

Rosie worked with me (very patiently and thoroughly) to organize a HIGHLY customized tour schedule which involved me sending PDFs of sites of I wanted to visit and the specific order in which I wanted to visit them. Everything went smoothly apart from the weather (which, obviously was beyond anyone's control), but the guides were able to ensure that I was still able to visit every site I wanted to see. She was also available in real-time via WhatsApp to fix the occasional minor hiccup, which was very helpful. If I return to Vietnam I will definitely use this service again.

Magnificent team of professionals that has Custom Vietnam Travel and in particular Ms. Julie. It always gave us the possibility to design the excursions because they adapted to what we wanted to see. The staff were very friendly and helpful. Clean and comfortable vehicles. We could be in the places we visited for as long as we needed, without haste. If we go back to Vietnam I would not doubt it, I would contact them again to prepare our trip.

I would just like to say what an outstanding job Rosie did in organizing our trip for us . Everything went off without a single hitch . Drivers were always on time to take us to our destinations and were friendly and courteous. The accommodation was excellent at all three hotels and the Boat cruise was a major highlight. Thanks once again, Kind regards, Lisa & Michael

It has been an exquisite experience having Custom Vietnam Travel to plan our summer holiday for our family of 4. As usually were our own planning pour, we had only bought the tickets for the flights in and out of Vietnam, and at short notice Rosie had made a perfect plan for our stay in Vietnam. We experienced the north, the middle and the south of Vietnam and every hotel, guide and car with driver worked perfectly. All our needs and expectation were met more than we had thought of. The contact with Custom Vietnam Travel were smooth even as we live in Denmark and Rosie is in Hanoi. We had several emails with details and information before our travel and while we were in Vietnam we were in contact (if needed) by WhatsApp. When we arrived at the airport Custom Vietnam Travel picked us up and transported us to the hotel. Later the first day we had a nice visit by Rosie where she told us tips about what to do and see in Hanoi. Every detail of the plan Rosie had made, worked perfectly and if we wanted to do or see something else, we just arranged it with the guides, that was very flexible. We highly recommend Custom Vietnam Travel for arrangements in the lovely country of Vietnam!

We booked a custom 7 day trip with Rosie at Custom Vietnam Travel. She was amazing in suggesting and planning a trip that far exceeded our expectations. Our trip went for 4 days trekking from one homestay to another through the beautiful mountains and rice terraces of Hoang Su Phi. Our guide, Hung, was great at helping us understand and communicate with the local families that we stayed with. Everyone was extremely hospitable and the food was phenomenal at every home. The trekking was definitely tough but was exactly what we were looking for. The second part of our trip was in Ba Be Lake. This national park was totally different than the first part of our trip but equally as breath taking. Taking a boat around the lake and exploring a cave that the river runs right through were highlights of the stay. I would recommend Custom Vietnam travel to anyone looking for something interesting. Definitely go with their recommendations!

Had a wonderful 16 day tour with Custom tours. Custom Tours was excellent. Minh, the travel agent we dealt with was excellent, through out the whole thing, starting at the planing stage. We started with a base itinerary North to South and modified it several time until we had a tour that exactly fitted with our needs. Right from the beginning I felted like I could trust Custom Tours. Little things like not having to pay for the whole trip up front, complete list of hotels with URL's and so on, put me at ease. The tour itself was well planned and totally professional. Travel arrangements were great. Comfortable cars with good drivers, we never felted in danger on the roads. We had three different guides on our tour for different parts of the county. Two were excellent, very knowledgeable and very enthusiastic, while the last guide was a bit reserved. All and all it was a great trip,thanks to Custom Tours and Minh, who was very quick to respond to any questions or small issues we had. I would have no hesitation in highly recommending Custom Tours as they were totally trust worthy and had outperformed our expectations.

When we started planning our Vietnam tour together with our friends, the first thing on our list we didn’t want to miss was an overnight boat tour in Ha Long Bay. This was how we got into contact with Julie from Custom Vietnam Travel Day Tours. Via email we described our plans and she organized a perfectly matching tour. We were picked up at our Hotel in Ha Noi by our guide and driver and transferred to Cat Ba Island where we started our boat trip. Instead of Ha Long we visited Lan Ha Bay, a smaller and less crowded bay with exactly the same impressive landscape as Ha Long. We visited a small fish farm and got out for a little kayaking tour through the natural canals. Thanks to our guide Khuong and skippers we had a wonderful trip on a old fashion style wooden boat and delicious food. We were even wondering if we booked a swimming 5-star high cuisine restaurant: Unbelievable how creative and attractive every dish has been garnished. The next day we returned to Cat Ba Island and back to our Hotel in Ha Noi. Everything has been well organised, there had been no bad surprises, even no waiting time at all. All in all, it has been a perfect trip we still fondly rember. This is way we came back to Julie some days later again. As we didn’t plan our whole Vietnam trip, we decided quite spontaneously to visit Cat Tien national park. We tried to find out how to get there best but as we were uncertain and didn’t have much time left (so everything should go the best possible way), we asked Julie if she could help us again. And she could. Again, we she organised a private drive from Ho Chi Minh to the national park and the accommodation within the park including breakfast, lunch and dinner and our return. First, and before we arrived, she apologized for the accommodation which she was not happy about – she called it uncomfortable and simple, but it had been the last available. When we arrived, we couldn’t understand what she meant: We found a clean, climatized room, the people there were always friendly and again we enjoyed some incredible dishes completely fresh cooked for us. Three days later, the driver returned to the park and brought as back to Ho Chi Minh safely and relaxed. All in all we can only recommend Julie and Custom Vietnam Travel Day Tours. Communication had been fast and easy and we were not only happy with the trips they organized but overwhelmed. We will definitely contact Julie again when returning to Vietnam. One note: We travelled to Vietnam in January 2018 but forgot to rate our experiences. As we promised to do so, we chose January 2019 as date. Sorry for that, Julie! ;) Looking forward to coming back to Vietnam soon!